Refund policy

All Brisket Baddies sales are final.

Because our food is made fresh for event service and pop-up pickup, we do not accept returns, exchanges, or cancellations once an order has been placed.

Preorders are prepared based on confirmed orders. Please make sure your order, pickup date, and pickup location are correct before completing checkout.

Missed pickups are not eligible for refunds. Orders must be picked up during the scheduled event or pickup window.

If we make an error with your order or there is an issue with the food you receive, please let us know at pickup so we can review it and make it right when possible.

Refunds or replacements may only be considered when the issue is due to an error made by Brisket Baddies.

By placing an order, you agree that all purchases are final unless Brisket Baddies confirms an order issue on our end.